Important legal information
By accessing this website, you are agreeing to the following terms as set out below. This site is for information purposes only and is not intended to provide any form of specific individual advice including, without limitation, investment, financial, legal, accounting or tax. The information on the pages of this site is provided to persons resident in the provinces of Ontario, Alberta, British Columbia and Quebec and does not constitute an offer or solicitation in any other Canadian or foreign jurisdictions. Reasonable efforts are made to ensure that the information on this site is accurate and up to date; however, the information is subject to change without notice and Cumberland Investment Counsel Inc. (“Cumberland”) does not make any representation or guarantee as to the accuracy or completeness of its contents or assume any liability in providing it. Communications over the Internet may not be secure and therefore the privacy and confidentiality of any email which is sent by you to Cumberland cannot be guaranteed. We advise you not to transmit any sensitive or confidential information to us and we shall not be responsible for any damages that may occur should you choose to transmit confidential or sensitive material by email. The use of this site is provided to you for your personal use only. Information may only be printed and downloaded for your own non-commercial private use provided that the content or appearance is not altered in any way.
Compliance (US)
Cumberland is registered with the Securities and Exchange Commission as an Investment Adviser. Learn more about Cumberland’s US investment advisory services by downloading our Client Relationship Disclosure, Form CRS and Form ADV, Part 2A Brochure. The provision of this information does not constitute an offer or solicitation of business in any US jurisdiction.
Significant Business Disruption
In the event of a significant business disruption (“SBD”) (e.g. major power failure, pandemic etc.) Cumberland has put in place a business continuity plan to ensure clients have access to their accounts.
Our portfolio managers will communicate with clients as soon as possible following the occurrence of an SBD to update them on the status of our ongoing services to them and to let them know how we are coping with the emergency. The main objective in developing the internal plan was to provide seamless restoration of services where possible but in any event to allow all clients access to their accounts within a period not exceeding 48 hours.
Clients may contact Cumberland using the quickest available means, including:
Telephone: 416.482.5337
E-Mail: [email protected] (or your PM’s e-Mail address)
We will post information on our Site (to the extent possible) concerning ongoing communication and other incident/service related developments which may be helpful to our clients in respect of the Cumberland accounts.
In the unlikely event that communication with Cumberland is not possible, clients may get assistance/access to their accounts by contacting:
National Bank Independent Network:
[email protected]
Toll Free: 1-844-262-4606, option # 1 to speak to the next service co-ordinator
or
Charles Schwab and Co., Inc., Advisor Services
Toll Free: 1-877-774-3892
Accessibility Policy
At Cumberland, we are dedicated to providing an accessible environment for all and are committed to providing our services in a way that respects the dignity and independence of people with disabilities. Cumberland will make every reasonable effort to ensure that persons with disabilities are provided equal opportunity to obtain, use and benefit from our services and facilities in a manner that respects their dignity and independence.
Persons with disabilities may use assistive devices, service animals and support persons, as necessary. We will work closely with individuals to assess their personal accessibility needs and collaborate on a plan to meet those needs. Those wishing to discuss their personal needs, please contact us.
Cumberland is an equal opportunity employer and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability.